Policies

If this is your first time staying with us or any independent property, please look over our policies carefully. We are a small, family business and our guidelines and cancellation policies need to be stricter than a larger establishment. Policies subject to change.

Procedures

• Check-in is at 4 PM and check-out is at 11 AM. Earlier check-ins may be allowed if the room is ready but cannot be guaranteed.
• (Set your clock accordingly…Michigan is on Eastern Time!)
• If you expect to arrive after 7 PM, please let us know in advance. Thanks!
• An innkeeper is on the property most of the time, but we may be at the Inn-keeper’s House, running an errand, or in the farm fields. You can contact us by calling the main number, 269-469-9800, which forwards to our cell.
• There is a two-night minimum stay on most weekends (Fri/Sat or Sat/Sun).
• No candles allowed.
• No fireworks allowed on the property.
• No firearms allowed in any buildings at any time. Please leave them locked in your vehicle.
• On certain holidays, Goldberry Woods does require a three-night minimum stay. These holidays may include New Year’s Eve, Memorial Day, Fourth of July, and Labor Day.
• Smoking is not allowed in any guest rooms. A $400 cleaning fee will be charged if a guest smokes inside one of our accommodations. Smoking is allowed on the outside decks and grounds. Please use the provided receptacles and be mindful of others.
• We reserve the right to hold guests financially accountable for any damage to property caused by persons in their group
• Should any excessive cleaning or damage due to misuse/negligence result in the loss of subsequent reservations of other guests of the inn or cottage, you will be held responsible for the entirety of the costs of their reservations.
• Children: Goldberry Woods only has three suites available in the inn that accommodate well-behaved children (Cedar Log, Ironwood, and White Birch). Our cottages are another great choice for families who want more privacy.
• Pets are NOT allowed in the inn and only on a case-by-case basis for the cottages. Standard pet fee is $20/pet per day. We require owners to be responsible for and pick up after their pet. Pets left alone in the cottage should be placed in a cage or crate.

Payment

• We do request a 50% deposit at the time reservations are made. A one night’s stay requires full payment. Reservations made/finalized within 7 days of arrival date (15 days for the cottage or 30 days for groups) will be charged in full.
• Payment of the balance of your bill is required at check-in, if applicable. Group rental balances are due prior to stay.
• MasterCard, Visa, Discover, American Express, check, or cash are gladly accepted.

Cancellations

• Please consider trip insurance for your stay--it is very easy and affordable!
• All B&B room cancellations are subject to a $35 cancellation fee per room ($100 per cottage and $500 for rentals of the entire inn).
• Deposits (minus fee) will be returned to guest if cancellation is made more than 30 days prior to arrival (for typical reservation in the B&B). Cottage stays require a 60 day cancellation policy.
• Group reservations of three or more rooms in the B&B are subject to a 60 day cancellation policy and rentals of the entire inn are subject to a 180 day cancellation period. For all rentals of the entire inn, a $500 portion of the deposit is non-refundable.
• Cancellations within 14-30 days of arrival for B&B rooms (30-60 days for cottages or groups in the B&B, or 90-180 days for rentals of the entire inn) will not receive a refund on deposit.
• In cases of no-shows, early departures, or cancellations made less than 14 days before arrival for rooms in the B&B (30 days for cottages or groups, or 90 days before planned arrival for rentals of the entire inn), the complete stay will be charged in FULL.
• Please consider trip insurance for your stay--it is very easy and affordable!